Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ph979 ("ph979", "we", "us", "our") collects, uses, stores, and discloses personal information obtained from users ("Player", "you", "your") of the online gaming platform accessible at ph979.vip and all associated subdomains and mobile-optimised versions (collectively, the "Platform").

ph979 operates in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. We are committed to upholding the data privacy rights of all Filipino players and processing personal data only in a manner that is lawful, fair, and transparent.

By registering an account on ph979 or otherwise accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

2. Data We Collect

ph979 collects personal data that is necessary for the operation of our Platform, compliance with legal obligations, and the provision of a safe and personalised gaming experience. The categories of data we collect include:

• Registration Data: Full name, date of birth, gender, nationality, email address, mobile number (Philippine), and username chosen at registration.
• Identity Verification Data: Government-issued Philippine identification documents (e.g., PhilSys National ID, passport, driver's licence), selfie photographs, and proof of address, collected as part of our Know Your Customer (KYC) process.
• Financial Data: GCash or Maya account numbers, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records, and cryptocurrency wallet addresses where applicable.
• Gaming Activity Data: Game history, bet amounts, win/loss records, session duration, and bonus usage — collected to facilitate play, resolve disputes, and detect problem gambling patterns.
• Technical Data: IP address, device type and operating system, browser type, mobile network operator (Globe, Smart, DITO), and session timestamps — collected automatically when you access the Platform.
• Communications Data: Records of your correspondence with ph979 support, including live chat logs and email exchanges.
• Marketing Preferences: Your opt-in or opt-out status for promotional communications, and your interaction history with ph979 marketing materials where applicable.

ph979 does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless directly required by applicable law.

3. How We Use Your Data

ph979 uses the personal data we collect for the following purposes:

• Account Management: To register and maintain your ph979 account, verify your identity, and authenticate your logins.
• Service Delivery: To process your deposits and withdrawals via GCash, Maya, and other supported Philippine payment methods, and to credit winnings to your account.
• Legal Compliance: To fulfil our obligations under the DPA, anti-money laundering (AML) regulations, and PAGCOR regulatory requirements, including KYC verification, transaction monitoring, and suspicious activity reporting.
• Responsible Gaming: To monitor gaming behaviour and identify potential indicators of problem gambling, and to enforce any self-exclusion or deposit limits you have set on your account.
• Platform Improvement: To analyse usage patterns and technical performance data in order to improve the ph979 Platform, fix bugs, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about ph979 games and features — but only where you have opted in to receive such communications. You may withdraw your consent at any time via your account settings or by contacting support.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited conduct under our Terms and Conditions.

4. Legal Basis for Processing

ph979 processes your personal data on the following legal bases as recognised under Republic Act No. 10173:

• Consent: Where you have given your express consent at the time of registration or opt-in, such as for marketing communications.
• Contractual Necessity: Where processing is necessary to fulfil our obligations to you under the ph979 Terms and Conditions, including account management and payment processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including AML regulations, PAGCOR requirements, and the DPA itself.
• Legitimate Interests: Where processing is necessary for ph979's legitimate business interests — such as fraud prevention, platform security, and improving our services — provided that such interests do not override your fundamental rights and freedoms.

5. Data Sharing & Third Parties

ph979 does not sell your personal data to third parties. We may share your data in the following limited circumstances:

• Payment Processors: We share financial data with GCash, Maya, BPI, BDO, Metrobank, and other payment service providers strictly to process your transactions.
• Game Providers: Game studios and live casino operators (such as JILI and Evolution Gaming) may receive anonymised session data to support game functionality and fairness audits. These providers are contractually prohibited from using this data for any independent purpose.
• Regulatory Authorities: ph979 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities where required by law or valid legal process.
• Service Providers: ph979 engages third-party technology vendors (e.g., cloud hosting, fraud detection, customer support platforms) who process data on our behalf under binding data processing agreements that require them to handle your data in accordance with this Policy and the DPA.
• Business Transfers: In the event of a merger, acquisition, or asset sale involving ph979, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.

All third parties with whom ph979 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for purposes beyond those specified in their engagement with ph979.

6. Cookies & Tracking Technologies

ph979 uses cookies and similar tracking technologies to enhance your experience on the Platform. Specifically, we use:

• Essential Cookies: Required for the Platform to function, including session authentication, login persistence, and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated data about how players navigate the Platform, which pages are most visited, and where performance issues occur. This data helps us improve ph979.
• Preference Cookies: Store your settings such as language preferences and display options.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. ph979 does not use cookies to track your browsing activity on third-party websites.

7. Data Retention

ph979 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years.
• Gaming activity logs are retained for two (2) years, or longer if required for an active dispute or investigation.
• Marketing consent records are retained for the duration of your account and for one (1) year following opt-out.

Upon expiry of the applicable retention period, ph979 will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.

8. Data Security

ph979 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph979 servers.
• Encrypted storage of passwords and sensitive account credentials — ph979 staff cannot view your password in plain text.
• Multi-factor authentication available for all player accounts.
• Regular penetration testing and security audits of Platform infrastructure.
• Strict access controls limiting internal staff access to personal data on a need-to-know basis.

While ph979 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to prejudice your rights and freedoms, ph979 will notify affected players and the National Privacy Commission within the timeframes prescribed by the DPA.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by ph979:

• Right to be Informed: The right to be told what personal data ph979 collects and how it is used — fulfilled by this Privacy Policy.
• Right of Access: The right to request a copy of the personal data ph979 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time via your account settings.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe ph979 has violated your data privacy rights.

To exercise any of the above rights, please contact ph979's Data Protection Officer at [email protected] with the subject line "Data Privacy Request". ph979 will respond within 15 business days of receiving a verified request.

10. Children's Privacy

The ph979 Platform is strictly intended for persons aged 21 years and above. ph979 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on ph979, please notify us immediately at [email protected].

11. Changes to This Policy

ph979 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. We will notify registered users of material changes via email and/or a prominent in-Platform notice prior to the changes taking effect. The "Last updated" date at the top of this Policy will reflect the most recent revision. We encourage you to review this Policy periodically. Continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or ph979's data practices, please contact our Data Protection Officer:

Email: [email protected]

Subject line: Data Privacy Enquiry

ph979 is committed to addressing all data privacy enquiries promptly and in accordance with the requirements of the Data Privacy Act of 2012 and the regulations of the National Privacy Commission of the Philippines.